Customer Service http://www.akgmag.com/ Mon, 06 Sep 2010 18:00:06 -0500 By Lynda Forman. Customer complaints happen, but how you choose to handle them can help or hurt your business. http://www.akgmag.com/article/How_to_Handle_Customer_Complaints_the_RIGHT_Way.htm Fri, 16 Jan 2009 00:00:00 -0600 http://www.akgmag.com/article/How_to_Handle_Customer_Complaints_the_RIGHT_Way.htm By Lynda Forman. Your customers are your business' lifeblood. Treating them well will provide you with a profitable future. http://www.akgmag.com/article/Make_Sure_Your_Customers_Come_Back_Again_and_Again.htm Wed, 14 Jan 2009 00:00:00 -0600 http://www.akgmag.com/article/Make_Sure_Your_Customers_Come_Back_Again_and_Again.htm